What best describes 'upcoding' in E/M coding?

Upcoding in Evaluation and Management (E/M) coding refers to the practice of selecting a higher level of service than what is actually supported by the documentation of the encounter. This can occur when a provider deliberately or inadvertently submits codes that indicate a more complex or higher-intensity level of care than what was provided during the patient visit. Upcoding can lead to increased reimbursement for the provider but is considered unethical and is often subject to scrutiny and penalties during audits.

By accurately selecting the coding level based on the criteria set forth for E/M services, healthcare providers ensure compliance with regulations and proper reimbursement for services rendered. It is crucial for auditors and coding professionals to understand upcoding to maintain ethical billing practices and protect providers from legal and financial ramifications.